We provide a multi-level support service for our cloud infrastructure, based upon the client specific requirements.
The support options available offer a standard “break-fix” type of service through to a fully managed support service including (but not limited too), patching of systems and applications, optimising workloads to provide continuous improvement programmes and monitoring of systems to provide real-time view of customer workloads.
The services we offer are tailored to your needs and requirements just get in touch and we will be happy to discuss this with you.
We split our professional services into 3 key disciplines which we provide to clients;
Cloud Readiness Consultation – investigate and consult on existing customer platforms and infrastructure to assist in their cloud migration projects.
Pre-Solution Consultation – we design cloud-based services from a single application basis through to an entire platform, to ensure the proposed service meets with data governance and compliance rules and regulations.
Deployment Services – we have a dedicated deployment team who will take the approved designs and implement them onto our cloud and then handover completed systems to you, ready to ingest your data.